Decision Support Systems (DSS) are a specific class of computerized information systems that supports business and organizational decision-making activities. A properly-designed DSS is an interactive software-based system intended to help decision makers compile useful information from raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions.
2. Distinguish DSS from MIS.
MIS is the plan on how to achieve the competitive advantage,increase productivity, information service plans,formulate strategic plan to accomplish the company goals.While DSS is a system that support the company to come up with the best solution.A Design software to help management used the information to solve the problem.
3. Illustrate (give examples) how DSS can improve company's competitive advantage and organizational performance.
DSS can support business organization for decision making activities,the company can used the information,documents or employees knowledge to identify possible solution to solve the problem,a computerized system develop to help the company.
http://en.wikipedia.org/wiki/Decision_support_system
Christine Linan
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