For those who are not working, research one company in the net who is using computerized database systems. Describe the use and/or nature of these systems and describe too the benefits/disadvantages from these systems. Include your reference.
Database is a structured collection of records or data that is stored in a computer system. The structure is achieved by organizing the data according to a database model.
Database Systems Corp. (DSC) has been providing data management products and services since 1978. There customers span a wide range of industries and levels of our government. Our expertise is in computer telephony integration software, IVR applications, predictive dialers and advanced call center software. DSC is a privately held company but we have served quite a few major corporations as well as small businesses. Our customer loyalty and retention over the years by these clients is a source of great pride for our company. Our commitment to develop leading edge technologies will always be there. Our goal is to provide the best products and services for our customers.
DSC specializes in technology for today's contact centers as well as for call centers of the future (virtual call centers). A remote agent and telecommuting workforce is made possible by faster and more reliable internet access. Our products provide the controls and monitoring capability needed for these modern call centers. Our telecommuting software allows agents to work anywhere an internet connection exists. We provide both voice and data access to remote agents in this virtual call center environment. Our Virtual PBX office phone system can link office and home based employees together as a cohesive support team.
A remote agent and telecommuting workforce is made possible by faster and more reliable internet access. Our products provide the controls and monitoring capability needed for these modern call centers. Our telecommuting software allows agents to work anywhere an internet connection exists
Database Systems Corp. provides phone systems and software that assist communities by automatically calling homebound residents, particularly the elderly, ensuring their well-being. This program is called CARE, or Call Reassurance.
CARE recipients receive a daily call and if our phone system determines that the call is not answered, our CARE program automatically contacts a family member or community worker. CARE systems incorporate both voice broadcasting and IVR technologies.
Voice broadcasting is a recent communication technique that broadcasts phone messages to hundreds or thousands of call recipients at once. This technology has both commercial and community applications. Companies can contact employees and customers instantaneously. Communities can likewise be contacted by emergency response centers.
Voice broadcast systems manage a database of phone lists as well as digitized phone messages. Using Telephony components, these computers can simultaneously broadcast thousands of phone messages. Personalized information can be included in the phone messages through the integration of Text To Speech software.
Full advantage of the technology provided by Database Systems Corp. we have developed a suite of computer telephony software that enhances existing PC, Web and Unix applications by providing telephony access to our PACER predictive dialers (as well as other PBX systems). Our CTI software comes with a standalone soft phone as well as CTI middle ware that can be embedded in user applications. This computer telephony software "opens" our PACER predictive dialers to outside applications.
benefits:
The benefits are, through the system people can get immediate information about what happening outside especially for elderly who cant go out,and ask assistant in case of emergency,contact relative quickly for instant reason. Database can broadcast emergency notification messages to thousands of households warning of natural disasters such as severe weather warnings. Pre-recorded warning messages can be played providing your community with travel warnings and advising them where to seek shelter. Emergency broadcast systems likewise can provide other safety instructions.
disadvantages:
Initial training required for all users,can cause panic to subscriber,the need to obtain stand by facilities in the event of breakdown of any computerized systems.
http://www.databasesystemscorp.com/
http://www.google.com.ph
http://www.careergears.com/
Christine Linan
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